Returns & Exchanges

At Gardners Wisconsin Cheese and Sausage, we stand behind the quality of our artisanal products and strive for 100% customer satisfaction. Due to the perishable nature of our food items, we offer replacements or refunds for any products that arrive damaged or do not meet our freshness standards.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please immediately inspect your package to ensure all cheese and sausage items are present and in optimal condition.

• 2.
  Contact Customer Support

  If you encounter any issues, notify us within 48 hours of delivery by emailing our support team with your order number and photos of the concern.

• 3.
  Verification Process

  Our quality assurance team will review your claim to determine if a replacement or a full refund is the appropriate resolution for your specific case.

• 4.
  Resolution Delivery

  Once approved, we will ship out a fresh replacement at no additional cost to you or process a credit back to your original payment method within 5-7 business days.